> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.promptwise.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# The page looks stuck or a result won't display

Refresh the browser tab first - completed work is saved server-side and will reappear. 

If a video plays as a black box or a node shows no output, refresh, then check Assets for the result. 

Persisting cases: report via the chat bubble with the page URL.