Articles on: Troubleshooting

A generation failed — what should I do?

  1. Retry once. Many failures are transient provider issues.
  2. Simplify — very long prompts, unusual aspect-ratio/reference combinations, or many references can exceed a model's limits.
  3. Try another model with the same prompt — if it works there, the issue is model-specific.
  4. Still failing? Contact support with the tool, model, prompt, and a screenshot.


Also check Assets before retrying — sometimes a generation completes even when the progress view showed an error.

Updated on: 07/07/2026

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