My prompt seems harmless but was blocked
False positives happen - safety systems are imperfect. If you believe your prompt was blocked incorrectly: Try rewording the flagged portion, or try a different model (policies differ by provider). If it still blocks, contact support via the chat bubble and include the exact prompt and model - we review these cases and use them to tune our filters.Few readersAccount restrictions
Repeated policy triggers can result in a temporary account restriction as an automated protection. If you see "This account is currently restricted from generating content" and believe it's a mistake, contact support immediately via the chat bubble - false-positive restrictions are lifted promptly upon review.Few readersWhy was my prompt blocked?
PromptWise and its underlying model providers apply content-safety checks to prompts and reference images. A block can come from our platform or the model provider - and providers differ: a prompt accepted by one model may be rejected by another. Common triggers include depictions of real public figures, content involving minors in sensitive contexts, violence, adult content, and material flagged by a provider's own policy system. Occasionally, safe prompts are blocked by mistake (fFew readers